ADA Conformance Policy at Sofitel New York

ADA Conformance

Sofitel New York

Cares About Accessibility


Our goal is to provide superior services to all guests.  Our mission is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about our property and book their stay if they so desire.

If you are experiencing any difficulties with our website or gaining hotel information, we would love to assist you by contacting us:


We are committed to comply to Level AA of the Website Content Accessibility Guidelines 2.0 and 2.1 (WCAG 2.0, 2.1), an international standard measure of accessibility success. Web Content Accessibility Guidelines (WCAG) 2.1 defines how to make Web content more accessible to people with disabilities. Accessibility involves a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Although these guidelines cover a wide range of issues, they are not able to address the needs of people with all types, degrees, and combinations of disability. These guidelines also make Web content more usable by older individuals with changing abilities due to aging and often improve usability for users in general.



You can learn more about W3C’s Web Accessibility Initiative (WAI) here:

More information on the WCAG may be found here:


We have tested our hotel’s website to ensure that we meet or exceed Level AA of the WCAG 2.0 Standard.  If you have any questions or would like to report any issues related to the accessibility features of our hotel’s website, please contact us at:


Learn about the Accessibility features of these major Internet Browsers below:



Hotel Website Accessibility Features


Navigation Shortcuts


Our hotel’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup


Please see our Site Map for easy navigation at:


Images Visibility


All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.


Standards Compliance


The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.


Accessibility References



Accessibility Software and Services


The following tools and services are available for free to assist you with viewing and interacting with our website:

  • Click Here for HTML Validator, a free service for checking that web pages conform to published HTML standards.
  • Click Here for Web Page Backward Compatibility Viewer, a tool for viewing your web pages without a variety of modern browser features.
  • Click Here for Lynx, a free text-only web browser.
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